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<title>Powerhelpdesk (phd) is a Customer Support script Feed</title>
<link>http://scriptsonline.info</link>
<description>Powerhelpdesk (phd) is a Customer Support script Feed</description>
<pubDate>2012-05-25</pubDate>
<language>en</language><item>
<title><![CDATA[Powerhelpdesk (phd) is a Customer Support script]]></title>
<link>http://powerhelpdesk-phd.customer-support.2717.scriptsonline.info/</link>
<description><![CDATA[The scirpt <b>PowerHelpDesk (PHD)</b> is a Customer Support script (<i>live support package</i>).  <br/>
<br/>
PowerHelpDesk is a simple to use helpdesk software with: Windows login mask, three different access-levels: admin (full rights), laeding postion (advanced rights), employee (basic rights).  <br/>|| New feature: MySQL5 support || Features: case registration by intranet or internet, intuitive operating & handling, pursuit of the course of a case/ticket, quicker reaction time on newly opened cases, clear separation between assigned and unassigned cases/tickets, case survey for the user, notes / commentaries to a case, flood control, highly customizable, create your own layouts (with templates and CSS), admins can create and change users, overdue reports.  || Requirements: JavaScript, MSyQL 4.x or higher || Configuration: safe_mode on/off, register_globals on/off || PHP mail: SMTP || Available in German and English (Spanish, French on demand).]]></description>
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